Open Office Pic
Open Office is very similar to Microsoft Office but is free and great for students to use from home
Mozilla Pic
Firefox is a Web Browser like Internet Explorer but seems to have less issues

Malwarebytes Pic
Malwarebytes products have a proven record of protecting computers by completely removing all forms of malware, including trojans, spyware, adware and rootkits.

Download, install and use AVG Anti-Virus system to reliably protect your computer and data free of charge